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Online4baby

Online4baby

www.online4baby.com
What is your customer experience with Online4baby?

Online4baby Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Online4baby has 1.5 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: 190, Good prices.
    Cons: Can not contact anyone by phone, First charge me twice for one package, Than incomplete parcel.

  • Recent recommendations regarding this business are as follows: "Avoid buying from this company they mislead you.", "Do not buy from here", "I need return", "Bad experience", "Do not use this app".

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Media from reviews

Online4baby - Return
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customer service baby order customer service online number return reply item
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Anonymous
map-marker Consett, Durham

Query on 2 in 1 product - disappointed in their customer service and website info which is misleading.

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Product arrived late, then some parts not received then given a substitute plus no further discount then seat pram clips to convert to pushchair doesnt work then other parts arriving 6 weeks later .

If not resolved soon then writing to Trading standards.

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User's recommendation: Avoid buying from this company they mislead you.

Sandra K Lhc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Curitiba, Parana

Return

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Online4baby - Return

Incorrect items, I need to return. I went to return my order.

How can I return them?

I need to do this, please. Please call me back.

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Loss:
$190
Pros:
  • 190

Preferred solution: Full refund

User's recommendation: I need return

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Hounslow, Hounslow

Broken pushchair

Contains 1 confidential file for company representatives

This still

Havent contacted me . Its been a week . Thats bad considering my son hes without a pushchair .

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Lisa B Htk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Absalutly terrible service

I ordered a baby walker that was due to be delivered, but it has not arrived. I got an email saying it's been sent back to the sender.

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Preferred solution: Deliver product or service ordered

User's recommendation: Do not buy from here

Lotoya Ekd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I order cot for baby that turn into a bed

Contains 1 confidential file for company representatives

I ordered a cot that turn into a bed and I pay it 329 pounds. What I get instead is 2 bed heads with nothing else.

I tried to contact you 4 days ago just to confirm its cot that turns into bed but no reply and number is not working. Even delivery company tried to contact you but its not success. Same thing now when Im trying to return it!

The truth is you have no customer service and you advertise false product. I want my money back!

View full review
Loss:
$329
Cons:
  • First charge me twice for one package
  • Than incomplete parcel

Preferred solution: Full refund

Anonymous
map-marker Plymouth, Plymouth

Refund for returned car seat

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I returned car seat that was unsuitable on 4th September collection by Yodel order no ORD452**** I have been trying to contact you but keeps rejecting my messages I would like to know when I will be getting my refund. Thanks

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Manraj Bbt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Basildon, Essex

Parcel returned by yodel

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Delivery sent back to online4baby as unable to deliver to chosen shop.very poor customer communication.

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User's recommendation: Bad experience

Angela R Hcw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Speak to someone

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Can anyone help resolve my problem? I tried phoning them, but it's just a recorded message. I also tried email and Facebook, but still got nothing.

View full review
Pros:
  • Good prices
Cons:
  • Can not contact anyone by phone

Preferred solution: Full refund

Mary M Ueq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bedford, Bedford

Unable to connect to website

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Hi. I have been trying for awhile now to access online 4 baby website to have a look and to make a purchase. I have made a purchase before with no problem.

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Nilda Qxb

My recent purchase

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I have paid for the item and have not received any response for the item.

I am trying to contact the team but no response either .

It's been very hard for me.

I had used my saved up money to buy the item and I feel I am being robbed.

I would really appreciate if my issue is resolved.

>

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Preferred solution: Deliver product or service ordered

User's recommendation: Do not use this app

Anonymous
map-marker Southwark, Southwark

Wrong itimes

I just ordered the wrong item, I just wanted to exchange it

Please can anyone help me

I will like to exchange it ,

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Anonymous
map-marker Theddlethorpe Saint Helen, England

Return

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Still waiting on a reply phone number doesnt work all online and noone takes a call! Terrible customer service!

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User's recommendation: Stay away

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